It start with how?.. How we present our CSR performance, how we monitor our performance?
Can it be measure with quantitative analysis or only pure qualitative analysis or both?
If it can, then how is the presentation would be like? can it be a simple as Project Management Dashboard?
And my answer would be, Yes It can..
Using Balance Score card as our tools to score our performance indicator which we have agreed taken from our CSR program. It could be; Community Health Performance (if we have health services program), Access to Education performance (if we have Education program), Household income performance (if we have economic empowerment program that lead to income generating scheme for our community) and other indicator that we could agreed taken from our baseline data.
If we have so much number on negative indicator such as infected diseases then our indicator performance would be "reduction percentage or number of infected diseases cases" in a village or in a district depend on how large your program affected.
All these data then add up with internal update such as, pending grievances, outstanding of dispute cases, negative publication, positive publication, etc.. touch with simple or complicated formula in an excel then we could rating our status; are we in normal situation, alert situation or emergency situation
Using speedometer chart we can then indicate the status in unique way as right sample.
or just traffic light chart ..
CSR Dashboard could be showing something like this;
The important things is to start having the data supporting your performance, you need to have quantitative data that is updated every month or every quarter (your choice), that you could present in a chart based program.
I consider a dashboard as a window to what you need to see, what your company need to know, need to be alert with towards a risk analysis and and performance evaluation.
there are many website providing free trial, free template and free tutorial for developing your own dashboard.
Remember, decide your target, set your indicator then develop your supporting data and update it regularly to see the movement of your performance.
Good luck..
Posts
